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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Green

May 31, 2026

5  out of  5
rating by Julia Green
"Always great service! Julann, in particular, has helped me several times in the past. Recommend!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you always have great service with us, and we’ll be sure to pass along your kind words to Julann. Thanks for the recommendation—we truly appreciate it!"
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Jean Myers

May 25, 2026

5  out of  5
rating by Jean Myers
"This group are great to work with, and will take time too answer questions. Good people."
We responded:
"Thank you for the wonderful review! We’re glad you had a great experience and that our team was able to take the time to answer all your questions. We really appreciate your kind words."
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Monica Allen

May 19, 2026

5  out of  5
rating by Monica Allen
"Whew!! When I tell you Heather made it happen, believe it!! Switched my auto insurance & the pricing came in considerable savings. The economy dictates thatevery dollar counts!! I'm grateful for the switch. Thank you Heather!!"
We responded:
"Thank you for the great feedback! We're so glad we could help you make the switch and find meaningful savings on your auto insurance. We understand how important it is to make every dollar count, and our team is committed to providing coverage options that deliver both value and peace of mind. We truly appreciate the opportunity to earn your business and look forward to being here whenever you need us!"
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Larry Cunningham

May 19, 2026

5  out of  5
rating by Larry Cunningham
"Shane and State Farm have been wonderful to work with. My family has been with State Farm for generations. When it came time to handle my insurance needs, Shane handled everything with compassion and reassurance and confidence State Farm will take care of me and my family in times of need. Friendly staff too!"
We responded:
"Thank you so much for your kind words and for trusting us with your family's insurance needs through the generations. It really means a lot to know you felt supported, reassured, and cared for throughout the process. Our goal is always to make sure our customers feel confident and protected when life's unexpected moments happen. We appreciate you recognizing our team as well. We are grateful to have the opportunity to serve and your family! "
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Joseph Kaufman

May 13, 2026

5  out of  5
rating by Joseph Kaufman
"Shane and his staff are very helpful. They take time to make sure clients have considered all the coverages they may need and provide excellent, timely service."
We responded:
"Thank you for the kind words and for trusting our team with your insurance needs! We truly appreciate the opportunity to help you review your coverage options and make sure you feel confident and protected. Providing timely service and taking the time to explain coverages is something we take pride in. Thanks again for your support!"
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Bjoern Altgassen

May 13, 2026

5  out of  5
rating by Bjoern Altgassen
"Great people! Friendly, detailed about everything they do! You can tell they care!"
We responded:
"Thank you so much for the great review! We truly appreciate your kind words. Our team works hard to make sure every client feels informed, comfortable, and cared for throughout the process. We're grateful for the opportunity to help and appreciate your support!"
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Tammy Rowden

May 13, 2026

5  out of  5
rating by Tammy Rowden
"Heather was very helpful, polite and engaging. Would enjoy continuing planning our insurance policies with her."
We responded:
"Thank you for the wonderful review! We're so glad to hear Heather provided such a helpful, polite, and engaging experience. She truly enjoys helping clients plan for the future and make confident insurance decisions. We appreciate your trust in our agency and look forward to continuing to work with you!"
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ANNE HALE

May 8, 2026

5  out of  5
rating by ANNE HALE
"Outstanding service from start to finish. Shane took the time to understand my needs and walked me through every step with patience and clarity. Highly recommended."
We responded:
"Thank you for the kind words and recommendation! We're so glad to hear you had an outstanding experience. Taking the time to understand your needs and making the process clear and comfortable is exactly what we strive for. We truly appreciate your trust and look forward to being here for you whenever you need us! "
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Becky Danford

May 7, 2026

5  out of  5
rating by Becky Danford
"Never fun looking for life insurance but Shane’s office was very helpful and patient with my husband and I, during the process."
We responded:
"Thank you so much for your kind words! We know life insurance isn't always the most exciting topic, but we're glad our team was able to make the process easier and more comfortable for you and your husband. Helping families protect what matters most is something we take seriously, and we truly appreciate your trust in our office! "
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Erin Hnath

May 7, 2026

5  out of  5
rating by Erin Hnath
"Shane Armbrister and his team are great partners in my family’s insurance needs. He delivers peace of mind in making sure we have the right coverage and takes his time in answering all our questions. I know when I call his office, I will get personal service from a team of professionals that makes me feel like a valued customer."
We responded:
"Thank you so much for your kind words and for trusting our team with your family's insurance needs. We truly appreciate the opportunity to help protect what matters most to you. Providing personalized service, answering questions thoroughly, and making sure our customers feel confident in their coverage is always our goal. We're grateful to have you as part of our State Farm family and look forward to continuing to serve you for years to come!"
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Jeff Byous

May 7, 2026

5  out of  5
rating by Jeff Byous
"Shane and his staff are always at the ready when unfortunate circumstances occur."
We responded:
"Thank you for the kind review! While we never want to see unfortunate situations happen, we're grateful for the opportunity to be there for our customers when they need us most. Our team is always committed to providing responsive service and support through every step of the process. We truly appreciate your trust in us!"
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Linda C

May 6, 2026

5  out of  5
rating by Linda C
"Thank you for being so patient with me and answering all my questions. I really appreciate how thorough you always are in reviewing my policy options. It is clear you and your team truly understand the industry and hold yourselves to a high standard. Everyone on your team is professional, proactive, and friendly. I never worry about who is going to answer the phone as every employee provides a uniform, reliable, and consistent high-quality customer service experience."
We responded:
"Thank you so much for your kind words and thoughtful review! We truly appreciate the trust you place in our team. Taking the time to answer questions thoroughly and help you understand your policy options is something we take great pride in. It means a lot to hear that you've had a consistent experience with everyone in our office. Our goal is always to provide professional, proactive, and friendly service every time you call or stop by. Thank you again for allowing us to help protect what matters most to you-- we're grateful to have you as a part of our agency family!"
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Dylan Goldstein

March 11, 2026

5  out of  5
rating by Dylan Goldstein
"People do business with people, not with businesses, and Shane is a man you’d be lucky to do business with. He is a complete professional and keeps your best interest in mind. If you’re looking for insurance, do yourself a favor and get in touch with Shane."
We responded:
"Thank you for the review Dylan. We greatly appreciate your business and we wish you well in your business venture. You are an extremely intelligent young man. "
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Heather Day

June 17, 2025

5  out of  5
rating by Heather Day
"Luke was great to work with - knowledgeable, thorough and personable. He was able to write new policies for both my home and auto within a day."
We responded:
"Thank you Heather. We appreciate your business and welcome you to our State Farm Family. If there is anything that we can do for you please let us know. "
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Terri Richison

April 29, 2025

5  out of  5
rating by Terri Richison
"I’ve been a State Farm customer for more than forty years and have dealt with numerous agents. Shane is my favorite! When we moved to Clear Lake I requested Shane as my agent based on their convenient location. I am so glad that I did. I’ve never visited my agent’s office as often as I do Shane’s and that’s because of the convenience (right next door to the UPS store!) and the friendly people. Julann is a treasure, always willing to drop whatever she is doing and help me with whatever issue has me popping in unannounced. She never makes me feel like I am an interruption, and she goes out of her way to be helpful. When my homeowner’s rates skyrocketed (like everyone else’s) she helped me reevaluate my policy and deductibles and get the rate down to something more affordable. I did shop for several additional quotes and am satisfied that State Farm’s rates remain competitive with the market. I recently suffered a small amount of damage to my car. Julann took the time to help me review all four of the repair estimates I received. She guided me through every step of the claim process, and when there was a mix up with the rental car agency, she had it corrected within minutes! A satisfyied customer for over forty years, I highly recommed State Farm and Shane is the best agent ever!"
We responded:
"Terri, Thank you so much for the review. We are extremely thankful to have you as a policy holder with us. We enjoy it when it our policy holders come into the office for whatever they may need. That is why we are in this business. It is policy holders like yourself that make our agency successful and enjoyable to work for. I'm glad to hear that Julann was able to assist you in so many different ways. We value our agency because of our policy holders. "
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Sharla Hitt

April 25, 2025

5  out of  5
rating by Sharla Hitt
"I can't say enough good things about working with Luke at State Farm! He's incredibly knowledgeable, responsive, and truly takes the time to explain all the options so you can make the best decision for your needs. Whether it’s home, auto, or life insurance, he makes the process smooth and stress-free. It’s clear he genuinely cares about helping people and goes above and beyond to ensure his clients feel supported and protected. Highly recommend!"
We responded:
"Thank you so much for the review, Sharla. We agree that Luke does a great job for our agency and our policy holders. We appreciate your feedback. "
Profile photo of Heather Blount

Heather Blount

April 3, 2025

5  out of  5
rating by Heather Blount
"I have been a happy customer of Shane’s for years. Recently I needed additional insurance policy and Luke helped me find the perfect policy for my needs and budget."
We responded:
"Thank you so much for the google review. We take pride in assisting our customers with all of their insurance needs. We value your feedback and our grateful for your business. I am happy that Luke was able to assist you in your insurance needs."
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Casey Coyne

February 4, 2025

5  out of  5
rating by Casey Coyne
"Luke is my guy! As a small business owner, he manages my insurance with quickness and ease. I contact him about something and it’s done within an hour."
We responded:
"Thank you, Casey. We appreciate your feedback and value you as a policy holder with us. "
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ClearLake Hunan

August 2, 2024

5  out of  5
rating by ClearLake Hunan
"Usually it’s stressful, sometimes it’s painful to go through a claim process. However, with Shane and his knowledgeable/helpful team, the experience of my recent claim is way beyond my expectation. Switch my insurance policy to Shane’s office is truly the best decision I’ve made to protect my business. Safe with Shane!"
We responded:
"Thank you Xiaowei. We value you as a policy holder and we appreciate your business. We we're more than happy to assist you in your time of need due to the unfortunate circumstances surrounding hurricane beryl and loss of power. "
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Shoei Ruckman

May 20, 2024

5  out of  5
rating by Shoei Ruckman
"Great experience! Lucas was incredibly communicative in helping me get started with my policy. Much better rates than other providers I received quotes from."
We responded:
"Thank you so much for the review Shoei. Luke is definitely a valued asset to our agency. We appreciate your business and let us know if you ever need anything. "
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Lee Betancourt

April 8, 2024

5  out of  5
rating by Lee Betancourt
"Shane's agency always answers the phone. Helpful and listens to detail when I need update my policy."
We responded:
"Thank you Lee. We definitely value you as a policy holder and we are always here for you. We appreciate your business. "
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Arian Profit

January 30, 2024

5  out of  5
rating by Arian Profit
"Shane is as reliable as an agent gets. So much help to me and my family. Thanks a lot and will always be appreciated."
We responded:
"Thank you so much Arian. We appreciate you. "
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Govind Boloor

January 17, 2024

5  out of  5
rating by Govind Boloor
"I visited this office to get home owners insurance and received an excellent service. Even if they couldn’t write a policy they guided me to visit other agency and helped me out to get my insurance. Thanks for your kindness and good work. Govind Boloor"
We responded:
"Thank you Govind. We appreciate your review and the opportunity to try and earn your business. "
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mike morrissey

September 5, 2023

5  out of  5
rating by mike morrissey
"Glad Shane and his team are working for me!"
We responded:
"Thank you Mike. We appreciate you and let us know if we can ever help out in any way. "
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One Moe

August 30, 2023

1  out of  5
rating by One Moe
"Petty people here.... I would deal with another agent."
We responded:
"Wow. Who are you? We don't have anyone by that name as a policy holder. If you're gonna post negative things about our business, please come out and identify who you are and what specifically happened that made you feel that you needed to post this review; keyboard cowboy. "